Exchange or store credit is permitted within 30 days with proof of purchase. Store credit must be used within one (1) year of the date issued. Sale items are not eligible for exchange or store credit.
Adjustments and repairs will not be carried out on frames not purchased from our stores.
All special frame orders must be paid in full in advance. Special orders are not eligible for exchange or store credit.
Once your order is underway it cannot be canceled. Lenses replaced due to a prescription change or doctor error will be honored free of charge, once only, within 30 days.
Due to the exclusive nature of our inventory, frame information will not be released.
We reserve the right to refuse service to anyone.